For Snow premium, our operations will coordinate with you and the slot to be booked needs to be confirmed latest 48 hours prior to the visit date.

The guest needs to carry our confirmation mail at the venue for Snow Premium. If you do not receive the same, please check with our team on the booking status before visiting.

Ski/Snowboard equipment, Jackets, trousers, disposable socks, snow boots, fleece gloves, and Helmets will be provided at the venue for safety measures.

Helmets are compulsory for children under 13 years old.

To ride on the Snow Bullet Ride children must be above eight years of age, 125 cm in height and more than 30 kg in weight. Adults should not weigh more than 120 kg

Some rides and features require height and weight restrictions.

Mobile and Cameras are not allowed inside the Penguin Encounter Area.

Drinking and eating on the cold side is only permitted at the Avalanche Café and North 28 restaurant (Working hours:  from 10 am to midnight)

There will be no refund for unused or partially used services.

Children must be accompanied by an adult at all times.

Guests are prohibited from bringing food and drinks into the Park.

Slope access is available for experienced Skiers/Snowboarders only.

NOTE – Venue is not wheelchair accessible, Pregnant ladies are not allowed on the activities.